At Providence Newberg Medical Center, we're committed to providing you and your family with excellent clinical care that's coupled with exceptional customer service. If you have any concerns regarding your care, we want to hear about them. Also, if you have good news to share about your experience, we want to hear that, too! We continually monitor what you think about the care you receive. We use an independent survey company who mails and compiles the data for us. It is our hope that you will complete a survey if you receive one. The information we glean helps us focus our efforts in the areas that matter to you. After all, you are the reason we are here.

bullet

Current Patient Satisfaction Scores

Our percentile ranking is compared to a database of more than 1,600 hospitals across the country. Below are our standings when looking at the question of "Likelihood to recommend Providence Newberg Medical Center."

Inpatient: 97^th percentile
Emergency Department: 91^st percentile
Outpatient Surgery: 50^th percentile
The Birth Center: 99^th percentile
^{_{Updated: Sept. 24, 2008}}

In Your Own Words: Patient Comments

"I stayed in my husband's room with him for an entire week. We were both treated like royalty. Thank you!"

~ Surgical patient ~

"Someone once told me that the nurses at Providence Newberg really understood how life-changing a birth and the addition of a baby can be. The care and compassion I received really proved that."

~ Birth Center patient ~

"The food was outstanding. Lots of choices - all the food I wanted. Also, my nurses were absolutely outstanding!"

~ Medical / Surgical Unit patient ~

"The lactation consultation was available after I returned home and has been invaluable to me. Thank you."

~ Lactation Clinic patient~

Do you have something to share about your experience?
If so, we'd love to hear from you.
Click here to share.